Payment Policy: Paypal Payments, Credit Card and Gift Cards Accepted...
Please be advised, all orders are custom-made, therefore no orders are refundable.
When you place an order, and it has already been paid and funded,materials are purchased right away. There are no refunds once a transaction goes through, we can go ahead and offer a full credit toward something else in our shop if your item has not shipped yet and you choose something else or change your mind on an item.
We offer No Refunds although store credit may be requested upon special circumstances.
Please check shipping policies ALL SALES ARE FINAL
Delivery Policy: NO REFUNDS
Wait time to make is 2-4 weeks & shipping time is 3-5 days after that, if you need your order to be rushed, I have a rush listing for 20.00 additional and your order is made within 24-48 hours then shipped plus shipping time.
A Tracking Number will Be provided on each order FOR USA (If you are on a deadline) it is highly recommended that you buy the rush listing to ensure time frame you need it by. MTBG & CO is not responsible for delays the post office might come across.
International Shipping: I can only Provide a US tracking number that only tells you when the package has left to its destination, but when customs receives package it is out of my hands and customer is responsible to inquire about package. Customer Can Choose to Track package from start to finish with an additional 30.00 dollars. Seller will then pay that amount to Post office apart from Shipping costs and provide customer with a full tracking number.
Seller is not to be at fault for lost items once the item has shipped if no tracking information has been purchased or paid by international customer..
REFUND POLICY: (NO REFUNDS ON ANY ITEM NO EXCEPTIONS) if the item is damaged it can be returned and we will give you a new item of the same kind.. If the item does not fit I will make proper adjustments to where you will be completely satisfied with the fit of the item... if you are not happy with the item it can be exchanged for another different item in my shop and you will be charged the difference if its more. An additional 20.00 will be charged for money loss of the material of the previous item, New shipping fees applies if you do decide to go with a new different item...
Custom Orders, all measurement information is needed. No Wholesale Orders.